Fresh Sunflowers Guarantee & Return Policy

Don Pedro's Fresh Sunflowers is not be responsible for lost or stolen packages, damage to the products as a result of being left in inclement weather, freezing temperatures, etc…, damage to products as a result of prolonged travel times caused by the customer not being present, FedEx or DHL delays, delays as a result of Customs and Agricultural inspections, or acts of God. As we make every effort to ensure your flowers are delivered on time we can not control the shipping carrier so in turn we are not responsible for carriers late deliveries

Don Pedro's Fresh Sunflowers is not responsible for products mishandled by customers. Complete flower care instructions are posted online as a courtesy. Due to the farm-direct nature of our floral program, flower care instructions are not included in each package. It is the customer’s responsibility to know how to properly care for the products they are ordering.

Red Sunflowers

Missing Flowers: In case of missing flowers, you MUST notify us within 4 hours of product arrival. All orders must be inspected upon arrival. Please report any damage or defects to the flowers immediately. In the event that part of your order is missing, we will check with the flower farms to verify the packing of your box. Don Pedro's Fresh Sunflowers will not be responsible for replacing missing items from your local floral suppliers. Don Pedro's Fresh Sunflowers will only handle claims when the claim is made on the day the product arrives. Claims made after 24 hours of receipt of product will not be accepted.After expiry of the terms mentioned above, customer is deemed to have approved the products delivered.

Mixed Sunflowers

Your decision to purchase from Don Pedro's Fresh Sunflowers confirms your acknowledgment and acceptance of our policies.

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